Privacy Policy

1. Information We Collect

Depending on how you use WealthNest, we may collect the following information.

Account Information

When you create an account, we may collect:

• Full name
• Email address
• Phone number
• Username
• Account credentials
• Country or general location
• Information required to verify your account

We may request additional information where reasonably necessary to prevent fraud, protect the platform, process payments, or comply with applicable law.

Task and Work Information

When you participate in a task, we may collect:

• Tasks you view, accept, or complete
• Task submissions
• Answers and responses
• Screenshots
• Files
• Links
• Other proof of task completion
• Task history
• Task approval or rejection information
• Communications relating to tasks

Payment and Payout Information

Depending on whether you are a Client or Worker, we may collect information necessary to process payments or payouts, including:

• eSewa account information
• Khalti account information
• Bank account information
• Transaction information
• Payment and payout history
• Transaction or reference identifiers

We do not request or store payment account passwords, PINs, OTPs, or similar authentication credentials.

Where a payment is processed by a third-party payment provider, that provider may process your information according to its own privacy policy and terms.

Device and Usage Information

When you use WealthNest, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring pages
• Date and time of access
• General usage information
• Error and security information

We use this information to operate, secure, maintain, and improve WealthNest.

Communications

If you contact us, we may retain your communication and information necessary to respond to your request, provide support, investigate issues, or maintain appropriate records.

2. How We Use Your Information

We may use collected information to:

• Create and manage WealthNest accounts
• Provide and operate the WealthNest platform
• Connect Clients with Workers
• Understand Client requirements and coordinate tasks
• Create and manage tasks on behalf of Clients
• Process payments and Worker payouts
• Review and verify task submissions
• Detect and prevent fraud, abuse, and multiple-account activity
• Maintain platform security
• Communicate with you about your account, tasks, payments, or support requests
• Resolve disputes and investigate complaints
• Improve our products, services, and user experience
• Analyze platform usage and performance
• Comply with applicable laws and lawful requests
• Protect the rights, property, and security of WealthNest, our users, and others

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share information where reasonably necessary to operate WealthNest.

Payment Providers

We may share relevant information with payment providers such as eSewa, Khalti, banks, or other payment providers to process payments and payouts.

Service Providers

We may use third-party service providers for services such as:

• Website and application hosting
• Cloud storage
• Email and communications
• Analytics
• Security and fraud prevention
• Error monitoring
• Authentication
• Payment processing

These providers may process information on our behalf as necessary to provide their services.

Clients and Workers

Certain information may be shared between Clients and Workers where reasonably necessary to complete a task.

For example, information contained in a Worker submission may be made available to the relevant Client when necessary to evaluate or use the completed work.

We aim to limit information shared between users to what is reasonably necessary for the relevant task and operation of WealthNest.

Legal Requirements

We may disclose information where required or permitted by applicable law, regulation, court order, or valid legal request.

We may also disclose information when reasonably necessary to investigate fraud, abuse, security incidents, or violations of our Terms of Service.

4. Task Submissions and Personal Information

Workers should only submit information that is necessary to complete a task.

Workers must not knowingly submit sensitive personal information belonging to another person unless the task legitimately requires it and the Worker has the appropriate authorization to provide it.

Clients are responsible for ensuring that their requirements and information requests comply with applicable laws and do not improperly request personal or sensitive information.

WealthNest may reject or remove tasks that we reasonably believe violate applicable law, our policies, or the rights of others.

5. Cookies and Similar Technologies

WealthNest may use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Improve security
• Understand website usage
• Analyze traffic
• Improve our website and services

Third-party services used by WealthNest may also use cookies or similar technologies.

You may manage cookies through your browser settings and, where available, through controls provided on our website.

Disabling certain cookies may affect the functionality of some parts of WealthNest.

6. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service can guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been compromised.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain account and transaction records
• Process payments and payouts
• Resolve disputes
• Prevent fraud and abuse
• Maintain security
• Comply with legal and regulatory obligations
• Enforce our agreements

When information is no longer reasonably required, we may delete or anonymize it in accordance with our retention practices and applicable law.

8. Your Privacy Rights

Subject to applicable law, you may contact us to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of certain personal information
• Information about how your personal information is being used

Some information may need to be retained where necessary for legal, security, accounting, fraud-prevention, payment, or dispute-resolution purposes.

To make a privacy-related request, contact:

privacy@wealthnest.link

9. Children's Privacy

WealthNest is intended for individuals who are 18 years of age or older.

We do not knowingly permit individuals under 18 to create accounts or participate as Workers or Clients.

If we become aware that an account has been created by a person under 18, we may suspend or terminate the account and take reasonable steps to delete associated personal information, subject to applicable legal and operational requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may notify users through the website, email, or other appropriate means.

The "Last updated" date at the top of this Privacy Policy indicates when it was most recently revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle personal information, please contact:

WealthNest
Operated by Softved

Privacy:privacy@wealthnest.link
Support:support@wealthnest.link